Thursday, April 8, 2010

Around the Clock Locksmith Allegedly Overcharged Consumers

BALTIMORE, MD (April 7, 2010) -- Attorney General Douglas F. Gansler announced today that his Consumer Protection Division has issued a Cease and Desist Order against a Maryland locksmith, ATCL-MD, Inc., T/A Around the Clock Locksmith and its owner Joseph M. Horton. The Consumer Protection Division has charged Around the Clock Locksmith and Horton with billing consumers exorbitant fees, such as more than $4,300 to replace a lock and deadbolt, and fees as high as $1,400 simply to respond to a consumer's request for locksmith services. According to the Division's Statement of Charges, Around the Clock Locksmith refuses to give consumers an estimate of its fees or provides extremely low estimates. When consumers balked at paying the undisclosed fees, the company allegedly charged the consumers' credit card without prior authorization.

In addition to overcharging consumers, Around The Clock Locksmith and the company's owner, Joseph Horton, are accused of falsely using a competitor's name to steal the competitor's customers and misrepresenting that the company is a member in good standing with the Better Business Bureau. The Consumer Protection Division ordered the company and Horton to immediately cease and desist from engaging in these and other unfair or deceptive trade practices. A hearing is scheduled for June 28, 2010, after which the Division will determine the amount of any restitution, penalties and costs that Around the Clock Locksmith and its owner must pay.

"You can't provide a low estimate to get your foot in the door and then charge multiples of that estimate to perform the service," said Attorney General Gansler. "The Order requires the company to provide realistic estimates and to stick by them."

Consumers should always ask for price estimates before requesting any service and be wary of companies that will not provide estimates. Consumers may contact the Consumer Protection Division to find out if there have been complaints filed against a business by other consumers. For more information, consumers may call the Consumer Protection hotline at (410) 528-8662 or 1 (888) 743-0023 toll-free.

Monday, February 1, 2010

Locksmiths Burke Va

Baldinos has served the Burke Virginia area from our Northern Virginia Locksmith Storefront Locations for more than 40 years. Baldino's Locksmiths continue to provide locksmith service to Burke Va with licensed locksmiths required to pass security clearances. We have 85 employees providing the most professional locksmith services in the Northern Virginia area. We do not use subcontractors. Our commitment to unparallelled training of our employees includes high security lock installation and electronic access controls installation. Visit our Burke Locksmiths website at: Burke Locksmiths
Baldinos is licensed with the Virginia Department of Criminal Justice Services with License # DCJS#11-5651
and remember, "Drive carefully, we have no keys to heaven"

Tuesday, January 5, 2010

Alexandria Va Locksmiths

Baldinos has served the Alexandria Virginia area for more than 40 years. Baldinos Locksmiths continue to provide locksmith service to the following Alexandria Va Locksmith Locations: Alexandria Va Locksmiths 22303 , Alexandria Va Locksmiths 22304 , Alexandria Va Locksmiths 22306 , Alexandria Va Locksmiths 22307 , Alexandria Va Locksmiths 22308 , Alexandria Va Locksmiths 22309 , Alexandria Va Locksmiths 22310 , Alexandria Va Locksmiths 22312 , Alexandria Va Locksmiths 22315
Baldinos is licensed with the Virginia Department of Criminal Justice Services with License # DCJS#11-5651